Education, Training & Organisational Development - Southport & Ormskirk NHS Trust
  • Home
    • Contact Us >
      • Feedback
  • Appraisals
    • Having great 1 to 1 meetings
    • Helpful videos (appraisal skills)
    • How to record an appraisal on ESR
    • Supporting documentation
  • Apprenticeship Programmes
    • Current apprenticeships
    • Leadership & Management apprenticeships
    • Maths & English
  • Coaching & Mentoring
    • Mentoring
  • Library & Knowledge Service
  • Leadership & Management
    • 360 degree feedback >
      • 360 Facilitator Training
    • At our Best - Leading the Southport & Ormskirk Way
    • Edward Jenner Foundation & Advanced Online Leadership Courses
    • Leading Healthy Workplaces
    • Mary Seacole Programme
    • NHS Healthcare Leadership Model
  • Medical Education
    • Postgraduate >
      • ARCP Process Guide (HEE)
      • Contact us
    • SAS doctors >
      • Contact us
    • Undergraduate >
      • Contact us
    • Physician Associates
    • Medical revalidation
    • Links and resources
    • Give us your feedback
  • Nursing & Midwifery
    • Continuing Professional Development
    • Nurse & midwifery revalidation >
      • Revalidation discussion group
    • HCSW Careers
    • Health & Social Care Level 3 Extended Diploma
    • Preceptorship
    • Nurse recruitment
    • Return to nursing
    • Student Support >
      • Information for mentors >
        • Useful resources
      • Information for students >
        • Placement evaluation
        • Useful resources
      • Practice education facilitator team >
        • Contact us
  • Staff Development
    • Health Promotion
    • Clinical skills >
      • Aseptic Non Touch Technique
      • Managing Sepsis
    • Human factors & simulation
    • Induction >
      • Empathy: the human connection to patient care
    • Mandatory training (patient & staff safety) >
      • ESR Manager & Employee Self Service
      • Raising & responding to concerns
    • I.T. skills training
    • Online learning
    • Improve your numeracy
  • Staff Engagement
    • Staff engagement for individuals
    • Staff engagement for line managers >
      • Engagement & your own behaviour
      • Staff engagment - indviduals & the team
    • Staff engagement for senior leaders >
      • Engagement - leading line managers
      • Engagement - organisational messages
  • What's new?
    • Trust Tweets
  • Working with us
    • NHS Careers
  • A-Z

engagement - organisational messages

Picture
Senior leaders should support their HR practitioners in their attempts to ensure that people-management policies and processes are applied consistently and fairly across the whole organisation.
 
Ensure that all people-related policies and processes are clear and accessible
They need to be clearly signposted on the intranet, with explanatory notes and illustrative examples. Managers might need training in how to apply these policies and processes accurately and fairly. All staff will need to know who to contact in HR if they need help in understanding them.
 
Take every opportunity to promote good job design across the organisation
This might be during a recruitment exercise, although there will also be opportunities when departments or functions are being restructured.
 
Ensure that the impact of engagement interventions is monitored and evaluated 
Examples might be a well-being programme for all staff, or a training intervention for all line managers or for a particular group of staff. The evidence will help you to demonstrate what works and what is less successful, which in turn will assist you to use scarce resources in the most cost-effective way.
 
Above all, act as a role model
If line managers are told to behave in an engaging way, but observe the senior leadership team behaving differently, it will be hard for them to know which behaviours to follow.
 
In addition: 
  • Use the NHS staff survey results to find out how the senior team is viewed
  • Participate in 360 degree feedback, even if the results are uncomfortable
  • Read case studies of good practice, such as those on the NHS Employers website, to find out how engagement scores could be improved
  • Be as honest, open and accessible as possible to the line and to staff.

education & training

  • About us
  • Southport & Ormskirk NHS Trust website

support

  • Contact us
  • A-Z
  • Is there anything wrong with this page?
© 2016 Southport & Ormskirk NHS Hospital Trust - Education, Training & Organisational Development Department unless otherwise stated.