The team, which was set up in partnership with the Alzheimer’s Society in 2015, works with people in Leeds who have memory problems, and their families. They ensure that those living with dementia are able to access meaningful information, advice and support. By doing this, they’ve enabled staff in the Memory Services in the Trust to re-focus their efforts on their clinical role.
The film follows Memory Support Worker, Gwen Oates, on a visit to service users Violet and Ted at home. “She [Gwen] does a lot for us,” explains Violet. “If there’s anything wrong, or if we have a problem, she helps us.”
In the film, we hear from Audrey, who also has first-hand experience of the difference the team can make. “The dementia is very, very difficult for me,” says Audrey. “I feel much more confident knowing that I’ve got a support worker that I can ring and get help from. It means an awful lot to me. “I look forward to when she comes. It’s a big help.”
Watch the Memory Support Worker film: